Nuvemshop and Tiendanube app
ORYKSA AI Employees for Nuvemshop and Tiendanube stores: storefront chat, catalogue memory, add to cart, checkout and customer sign-up.
For customers only. This channel serves the customers of the business (questions, sales, bookings) with your Brain, products and services. It is never an interface for the owner: it does not change settings, read Activities or take orders from the owner, even if someone says they are the owner. The owner talks to ORYKSA only in the official ORYKSA app, the dashboard and the browser extension. More
What the app does
- Shows the Talk to ORYKSA button in the corner of the store, with the name and photo of the store's AI. No theme code is changed.
- Learns products (price, variants, description) and store pages into a separate memory for that store in about a minute.
- On the store chat ORYKSA acts for the shopper: she opens the product page, adds the exact variant and quantity to the cart and opens checkout.
- When the shopper leaves an email in the chat, it is saved to the store's Customers.
- Store chats appear in the dashboard Activity, where the owner can reply live.
Install
- Install ORYKSA AI Employees on the store (Nuvemshop app store, or the install link
https://app.oryksa.com/nuvemshop/install). - Approve the permissions, then sign in to ORYKSA (or create an account) and click Connect store.
- The catalogue is learned automatically and the chat button appears in the store.
Cart and checkout
When the shopper asks for a product, ORYKSA adds the product and variant to the Nuvemshop cart (/comprar/) and can open checkout for them.
Permissions
| Scope | Why |
|---|---|
| Read content | Store pages (about, shipping, returns) |
| Read products | Catalogue, prices and variants |
| Read orders | Order status for the shopper who gives the order number and email (in development) |
| Write customers | Saves contacts left in the store chat to the store's Customers |
| Write scripts | Shows the ORYKSA chat button in the store |
The app never reads payment data and never changes products, prices or orders.
Privacy and LGPD
- Uninstalling the app removes the chat from the store and stops all access.
- The mandatory LGPD webhooks are handled:
store/redactdeletes the store data,customers/redactandcustomers/data_requestare answered. - Conversations are encrypted at rest and never used to train models.
Status
In homologation on the Nuvemshop app store. Knowledge updates from the store emit the webhook knowledge.updated with "source": "nuvemshop".